GENERAL FAQ’s

IS IT SAFE TO BUY WEED ONLINE?

Generally, recent times have proven stoners prefer buying weed online, instead of visiting their local dispensary.
Our products are of the highest quality and are packed in discrete odour less vacuum sealed packages.  Discreet delivery is our recommended best practice and packages are tracked all the way to your home.

IS GANJA DISTRO LEGIT?

we run an honest and legitimate business accompanied by stealth end to end delivery. Our goal is to provide customers with potent cannabis products and the very best customer service so they will come back for more and tell their friends about our great products and service. GJ is your connection for top grade Ganja!

HOW MUCH MARIJUANA CAN I ORDER?

Depending on the law governing your state, patients can buy and possess a maximum up to 4.5oz every rolling 2-week/14-day period, with the exception of bulk retail orders.

WHAT IS YOUR RETURN/REFUND POLICY?

For obvious reasons we do not accept returns. If your package does not arrive within 6 days of payment, write to me and I will check the tracking records to see if it was delivered. If the package was not delivered due to my error I will resend or give you a refund. If the package was delivered, I will give you the tracking number so you can see for yourself it was delivered, but no refund. It could be it was intercepted by a family member or roommate and I have no control over that. Also if it was not delivered due to a customer giving a faulty address there will be no refund.

HOW SAFE IS IT TO ORDER FROM YOU?

Safer than the street. In that case, you have money and a controlled substance at the same time and place. Pretty incriminating, easy to set up and prosecute. With Ganja Distro, the transactions are separate. Your payments are anonymous. The package is triple sealed. Your package will look like an ordinary package so who’s to know what’s in it? Please see the security page for more information on our secure database.

HOW CAN I RESET MY PASSWORD?

Easy just click the My Account page on the top menu and click lost password

HOW WILL MY ORDER BE SHIPPED?

Your order will be discretely packaged and vacuum-sealed to protect and maintain your privacy. We ship using  disguised mailers or nondescript boxes with no indication of what is inside.

WOULD YOU SHIP MY PACKAGE SAFELY AND DISCREETLY?

Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet.

I HAVEN’T RECEIVED MY PACKAGE WHAT HAPPENED?

Insured Shipping

If you select Insured Shipping, and you don’t receive your package after two days past the expected delivery date, contact us. You will be credited for the full amount of the order in points and you can simply place the order again.

Non-Insured Shipping
If you have NOT selected the Insured Shipping Option, and you don’t get your package after two days past the expected delivery date, contact us. We can do a trace to find the package, they ship it to you and you’ll receive it a few days later. If the package is deemed “unrecoverable,” we can reship the order, but refunds will not be offered due to postal issues.

MY PACKAGE “REQUIRED SIGNATURE” WHY WAS THIS ASKED OF ME ?

Any order over $300 dollars is sent with a ‘Signature Required.” If you don’t want this option, leave a note with your order indicating “No Signature required, Please.

MY PACKAGE IS GOING TO THE WRONG DESTINATION WHEN TRACKED

If you’re tracking your package on the Discreet Dropoff website and it looks like it’s headed to the wrong city, it’s most likely due to human error. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

DO YOU DELIVER WORLDWIDE?

Sounds impossible but, Yes we delivery Worldwide. As a leading activist marijuana dispensary faced with legal boundaries, our operations are stealth giving us the will power to provide weed strains to needy patients and consumers who are willing to collaborate and exercise patience as all deliveries aren’t signature required packages.

WILL YOU DELIVER TO ANY ADDRESS?

We will deliver to any address (a restaurant, a bar, a shopping center, your house, whatever!) as long as your address is within one of the serviceable state. We can’t deliver to military camps, government institutions, any schools or near children, however.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept Visa and Mastercard payments directly and for your convenience, we accept Bitcoin and other crypto . To pay with Bitcoins just follow the instructions shown on the checkout page.
We accept E-transfers like Cashapp, Paypal as they are safe third party payment method. Payment can easily be made online with your debit card, or with cash at a store location. We provide you with instructions for an E-Transfer with your invoice. We will only ship orders once the payment has been confirmed.

IS TAX INCLUDED IN THE PRICE?

Yes. We charge 3% GST on orders. This is included in the checkout price.

WHAT ARE YOUR SHIPPING FEES?

On orders below $249 dollars we charge $30 for Standard Mail and $55 for Express Mail (Overnight).  For any order over $200, the shipping is free. We ship our orders via UPS, USPS and Xpress Post (handled by Discreet Dropoff) and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a little longer to reach you.

I’VE PAID MY ORDER WHAT NEXT?

Your order will be on hold until we authenticate payment via E-transfer or Bitcoin (when we process your order). Once payment is received, your order will ship same day or within 1 business day.

WHAT HAPPENS WHEN I DON’T PAY FOR MY ORDER?

Once you’ve placed your order, the next step in the process will be to submit payment. Your order will be kept On Hold till we receive payment. If we do not receive your payment within 1 week, your order will be canceled.

HOW TO MAIL ORDER WEED WITH GANJA DISTRO? ($149 MINIMUM ORDER)

It’s easy to order from us
1. Start by filling out our simple registration form here.
2. Browse our premium selection of Weed here and add items to your cart.
3. Check out and pay using Bitcoin or Wire Transfer.
4. You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 1-4 business days. You can check your order status here

DO YOU ISSUE REFUND OR EXCHANGES?

Yes we issue refunds or exchanges for most products . If you believe that you have a defective product please contact us within 48 hours of receiving the product.